Privacy Policy

This English version is a translation provided for convenience only. In the event of any discrepancy, the Traditional Chinese version shall prevail.

Welcome to the 《FinLab Quant Platform》 (hereinafter the "Website"). In order to allow you to use the various services and information of the Website with peace of mind, we hereby explain the Website's privacy protection policy to you, so as to safeguard your rights and interests. Please read the following content in detail:

1. Scope of Application of the Privacy Protection Policy

The contents of the privacy protection policy include how the Website handles the personally identifiable data collected when you use the Website's services. The privacy protection policy does not apply to related linked websites outside the Website, nor does it apply to persons not entrusted by or participating in the management of the Website.

2. Methods of Collection, Processing, and Use of Personal Data

When you visit the Website or use the functions and services provided by the Website, we will, depending on the nature of that service function, ask you to provide the necessary personal data, and process and use your personal data within the scope of that specific purpose; without your written consent, the Website will not use the personal data for other purposes.

When you use interactive functions such as the service mailbox or questionnaire surveys, the Website will retain the name, email address, contact information, and time of use that you provide.

During general browsing, the server will automatically record relevant activity, including the IP address of the connecting device you use, the time of use, the browser used, and records of browsing and clicking data, etc., as a reference basis for us to improve the Website's services. This record is for internal application and will never be published externally.

In order to provide accurate services, we will compile statistics and analyze the collected questionnaire survey content. The statistical figures or explanatory text presenting the analysis results, in addition to being used for internal research, will be published by us as necessary, but will not involve the data of any specific individual.

3. Protection of Data

The Website's host computers are all equipped with firewalls, anti-virus systems, and other related information security equipment and necessary security protection measures to protect the Website and your personal data. Strict protection measures are adopted, and only authorized personnel can access your personal data. The relevant handling personnel have all signed confidentiality agreements, and anyone who violates the confidentiality obligation will be subject to the relevant legal sanctions.

If it is necessary to entrust other units to provide services due to business needs, the Website will also strictly require them to comply with the confidentiality obligation and adopt the necessary inspection procedures to ensure that they will indeed comply.

4. Related Links to External Websites

The web pages of the Website provide network links to other websites, and you may also click through to other websites via the links provided by the Website. However, that linked website is not subject to the privacy protection policy of the Website, and you must refer to the privacy protection policy in that linked website.

5. Policy on Sharing Personal Data with Third Parties

The Website will never provide, exchange, lease, or sell any of your personal data to other individuals, groups, private enterprises, or public authorities, except where there is a legal basis or contractual obligation.

The circumstances of the proviso in the preceding paragraph include but are not limited to:

With your written consent.
Where expressly provided by law.
To avert danger to your life, body, freedom, or property.
Where, in cooperation with a public authority or an academic research institution, it is necessary for statistical or academic research based on the public interest, and the data, after processing by the provider or as disclosed by the collector, cannot be used to identify a specific data subject.
When your conduct on the Website violates the Terms of Service or may harm or impede the rights and interests of the Website and other users or cause harm to any person, and the Website's management unit, after analysis, determines that disclosing your personal data is necessary to identify, contact, or take legal action.
Where it is beneficial to your rights and interests.
When the Website entrusts a vendor to assist in collecting, processing, or using your personal data, it will duly fulfill its responsibility to supervise and manage the outsourced vendor or individual.

6. Use of Cookies

In order to provide you with the best service, the Website will place and access our Cookies on your computer. If you are unwilling to accept the writing of Cookies, you may set the privacy level to high in the function items of the browser you use to refuse the writing of Cookies, but this may cause certain functions of the website to fail to operate normally.

7. Facebook Messenger Service

The Website provides automated technical support services through Facebook Messenger. When you interact with the FinLab fan page through Messenger, we will collect the following information:

Your Facebook public profile information (such as name and profile picture).
The content and attachments of the messages you send to this service.
Conversation times and interaction records.

The above data is used only for:

Replying to your technical inquiries and questions.
Improving the response quality of this service.
Internal statistics and analysis (not involving personal identification).

We will not share the data you provide through Messenger with third parties, nor will we use it for advertising delivery or marketing purposes. You may stop your conversation with this service at any time; to delete conversation records, please operate through the settings function of Facebook Messenger.

8. Amendment of the Privacy Protection Policy

The Website's privacy protection policy will be amended from time to time as needed, and the amended terms will be posted on the website.

9. Privacy Protection Policy Inquiries

If you have any suggestions or questions regarding the Company's privacy protection policy, you are welcome to send an email to finlab.company[at]finlab.tw, and the Company will contact you as soon as possible.